At the airport, you use a kiosk to check-in. You use a kiosk to check out at the grocery shop. You withdraw money from a bank kiosk. You can even acquire cupcakes from a kiosk in select enchanted locations. Automated technology is increasingly expanding in today's self-service society to make all of our lives simpler. Is self-storage automation the next step?
Whether you're considering renting an extraspace storage unit or are currently enjoying the convenience of one (but would prefer it if it were even handier), automated self-storage promises 24-hour access, a fully paperless experience, and cutting-edge technology. The idea is gaining traction in metropolitan areas and is often heralded as the future of self-storage. If you're wondering if automated self-storage is perfect for you, or if you simply want to know how it works, here is the place to be.
How does self-storage automation work?
Automated self-storage facilities are sometimes likened to ATMs, but there's a little more going on.
Tenants may rent storage units on-site via a kiosk at an automated storage facility, but the option of renting online, especially on a mobile-optimized website that enables you to rent online while you're in the facility is generally still accessible. The manufacturers enable renters to look at available apartments, compare pricing, and choose the features they desire. Tenants may submit lease agreements and acquire self-storage insurance after selecting a storage space. The kiosk will provide a lock as well as a map of the property displaying the location of the storage unit.
These kiosks may collect storage unit rent payments in cash, credit card, or check, and they often include the option of calling a live person who can answer any issues.
How much of it is unmanned?
Unmanned storage facilities are another name for automated self-storage facilities. If you're the kind of person who cries "representative!" into the phone while dealing with an automated customer service representative, you may cringe at the prospect of not being able to speak with a real person.
Fortunately, automated self-storage facilities do not need you to depend only on the kiosk. Some self-storage facilities feature on-site management or part-time workers who are responsible for monitoring the facility, servicing walk-in clients, and answering queries. You could even come across an automated facility that employs full-time personnel during the day and then converts to automated self-storage after work hours. Even fully automated storage facilities depend on call centers to handle tenant inquiries and a limited workforce to clean up storage units and conduct lock inspections.
Is it safe to store your belongings in an automated self-storage facility?
The same security elements are used in automated self-storage facilities as in traditional storage facilities. Surveillance cameras, led lighting, gated entry, and, in certain situations, security personnel are all possible.
If you're worried about break-ins and your personal safety after dark, avoid utilizing automated self-storage (or any sort of self-storage) in high-crime areas or in areas that make you feel uneasy. An automated self-storage facility may put electronic locks on units, but if you choose a traditional lock, be sure it's the most secure one available.
What about the price?
You should be able to find affordable costs since an automated self storage business has less overhead than a fully staffed storage facility. These savings are often reinvested in updating facility grounds and providing cutting-edge features by automated storage facilities. This is something to bear in mind if value is important to you.
Is it worthwhile?
Some individuals prefer automatic self-storage, similar to the self-service checkout lines at the grocery store, while others prefer the more conventional kind.
If 24-hour access is the most important feature you want in a storage unit, automated self-storage may be the best option for you. It may also be appropriate for you if you are a tech-savvy individual who likes current advancements, or if you are comfortable enough with self-storage to not need any help. Maybe you're simply an introvert who prefers less involvement with customer service.
Who hasn't felt that way from time to time?
If speaking with a live breathing human person is vital to you while renting a storage space, automated self-storage is probably not for you. It may also not be ideal for you if you like less technology in your life or if you appreciate a variety of other self-storage options such as truck rental and an on-site retail shop.
Whatever your feelings are on automated self-storage, don't be shocked if you see current developments at storage facilities in your neighborhood. It's apparent that the self-storage industry is changing. After all, it's a business built on convenience, so if technology advancements are the way of the future, automation and self-storage may be a marriage made in heaven.
